Frequently Asked Questions
Everything you need to know about our sea glass supplies and services.
Where do you source your sea glass?
Our sea glass is ethically sourced from coastal regions worldwide. We offer both genuine beach-found glass and high-quality tumbled glass specifically designed for crafting and jewelry making.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy on all unused items. If you are not satisfied with the color or quality of your sea glass, you can return it for a full refund minus shipping costs.
Do you offer bulk discounts for large DIY projects?
Yes, we offer wholesale pricing and bulk discounts for orders over 5 pounds. Please contact our support team for a custom quote on large-scale craft supplies.
Are the colors of the glass natural or dyed?
We clearly label all products. Our 'Genuine' collection features natural colors created by decades in the ocean, while our 'Craft' line may include frosted glass with enhanced vibrant hues for specific DIY needs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.