Returns & Exchanges
At seaglassdiy, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for most items in their original condition.
Return Process
- 1.Initiate Your Return
Contact our customer support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
- 2.Package Your Items
Securely pack the unused items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.
- 3.Ship the Package
Affix the provided return label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.